ग्राहक सेवाएँ

संपर्क विवरण अपडेट Update mobile number, email or communication details.

पता अपडेट Change correspondence or permanent address.

नामांकित व्यक्ति बदलें Add, replace or correct nominee details.

बैंक / NEFT विवरण अपडेट Update bank account for benefits and claim payments.

नाम सुधार Correct spelling or legal name in the policy record.

जन्मतिथि सुधार Request correction of date of birth records.

असाइनमेंट / पुनः असाइनमेंट Register or cancel assignment of a policy.

डुप्लिकेट पॉलिसी दस्तावेज़ Request a replacement or digital policy copy.

पॉलिसी शाखा स्थानांतरण Transfer servicing branch for your policy.

ई-इंश्योरेंस खाता सहायता Link or update electronic insurance account details.

पॉलिसी स्टेटमेंट / स्थिति Receive policy status, premium schedule and benefit statement.

प्रीमियम मोड बदलें Change premium payment frequency where permitted.

प्रीमियम भुगतान सहायता Get help with digital payment or due premium.

लोकप्रिय

विफल / लंबित भुगतान Report debit without receipt or pending gateway status.

प्रीमियम रसीद नहीं मिली Request a receipt for a successful payment.

कर प्रमाणपत्र Request premium-paid or tax-supporting certificate.

ऑटो-डेबिट मैंडेट Register, modify or cancel NACH / auto-debit instruction.

भुगतान रिफंड स्थिति Track duplicate or reversed payment refund.

प्रीमियम कैलेंडर और रिमाइंडर Set reminders for upcoming premium due dates.

पॉलिसी पुनर्जीवन Request revival requirements for an eligible lapsed policy.

लोकप्रिय

पॉलिसी ऋण पूछताछ / अनुरोध Check loan eligibility, available value and process.

समर्पण मूल्य / अनुरोध Request surrender quotation or submit surrender request.

पेड-अप स्थिति Understand reduced paid-up benefit and options.

बोनस स्टेटमेंट Request declared bonus and benefit illustration.

परिपक्वता लाभ सहायता Get maturity date, discharge and payment guidance.

सर्वाइवल बेनिफिट सहायता Track scheduled survival benefit payments.

वार्षिकी / पेंशन सेवा Pension payment, life certificate and annuity servicing.

मृत्यु दावा सूचना Register death claim and receive document checklist.

लोकप्रिय

परिपक्वता दावा Submit maturity discharge and payment documents.

दुर्घटना लाभ दावा Register accidental death or benefit claim.

विकलांगता दावा Submit disability benefit claim and medical records.

राइडर दावा Claim eligible rider benefits.

दावा स्थिति / दस्तावेज़ कमी Track claim stage and submit missing documents.

KYC अपडेट Update identity, PAN, Aadhaar or address documents.

लोकप्रिय

PAN / आधार अपडेट Add or correct PAN and Aadhaar details.

दस्तावेज़ जमा करें Upload requested policy, claim, KYC or payment documents.

आय प्रमाण अपडेट Submit income proof for proposal or servicing requirement.

बैंक प्रमाण अपडेट Submit cancelled cheque or passbook for verification.

कॉल बैक अनुरोध Ask an advisor or support executive to call you.

लोकप्रिय

शाखा / सलाहकार अपॉइंटमेंट Schedule branch, phone, video or advisor meeting.

लोकप्रिय

शिकायत दर्ज करें Raise a formal grievance with tracking and escalation.

एजेंट / सलाहकार शिकायत Report service or conduct concern related to an agent.

धोखाधड़ी / संदिग्ध गतिविधि Report suspicious communication, payment or identity misuse.

पोर्टल / ऐप तकनीकी सहायता Get help with login, OTP, MPIN, QR or portal errors.

व्हाट्सऐप सहायता Continue the request through configured WhatsApp support.